Privacy Policy

Infy Care
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1. Introduction

Welcome to our Hospital Management System (HMS). We respect your privacy and are committed to protecting your personal and medical data. This privacy policy informs you about how we handle your data when you use our platform, and outlines your privacy rights and protections under the law.

2. Data We Collect

We may collect, use, store, and transfer various kinds of personal and medical data, which include:

  • Identity Data: First name, last name, date of birth, and gender.
  • Contact Data: Address, email address, and phone numbers.
  • Health & Medical Data: Medical history, appointment schedules, prescriptions, diagnosis, and lab reports handled strictly within the HMS.
  • Technical Data: IP address, browser type, operating system, and login timestamps to ensure system security.

3. How We Use Your Data

Your data is exclusively used to facilitate healthcare services and manage hospital administration efficiently:

  • To schedule and manage patient appointments and admissions.
  • To maintain accurate electronic health records (EHR) for doctors and medical staff.
  • To process billing, invoices, and insurance claims.
  • To improve our system's functionality and ensure data security.

4. Data Security & Confidentiality

We prioritize the confidentiality of patient health information. We have implemented robust encryption, role-based access controls, and strict internal security policies to prevent unauthorized access, alteration, or disclosure of your data. Only authorized healthcare professionals and hospital administrators have access to your health records.

5. Data Retention

We retain your personal and medical data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, regulatory, and medical retention guidelines.

6. Your Rights

You have the right to request access to your personal medical records, ask for corrections to inaccurate data, and under certain circumstances, request the deletion or transfer of your data. To exercise any of these rights, please contact the hospital administration.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our system features. We encourage you to review this page periodically.